Return & Exchange Policy

At The Cozy Crown, we take pride in providing high-quality handcrafted bonnets designed for comfort, luxury, and hair protection. Due to the personal nature of our products, we kindly ask that you review our return policy carefully before placing your order.

Hygiene Policy

For hygiene and safety reasons, all bonnet purchases are final sale and cannot be returned or exchanged once worn or opened.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery so we can make it right.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Refund Eligibility

Refunds or replacements may be approved only for:

• Damaged items
• Defective products
• Incorrect items received

Items must be unused and in their original condition to qualify

Non-Refundable Items

We do not offer refunds or exchanges for:

• Change of mind
• Incorrect address entered at checkout
• Normal fabric variations
• Items showing signs of use or wear

Contact Us

For return-related questions or concerns, please contact us through our Contact Page or by email. We are happy to assist you and will respond as quickly as possible.

Thank you for supporting The Cozy Crown ✨